1. Nature of work: Residential work typically involves cleaning the exterior of single-family homes, such as siding, decks, patios, roofs, and driveways. Commercial work, on the other hand, involves cleaning the exteriors of multi-family buildings, such as apartment complexes, office buildings, and shopping centers.
2. Customers: Residential customers are typically individual homeowners who want to keep their homes looking clean and presentable. They may request exterior cleaning services once or twice a year. Commercial customers, on the other hand, are typically property managers, business owners, or facility managers who require regular exterior cleaning services to maintain the appearance of their properties.
3. Pricing: Residential jobs are usually priced by the job or by the hour, while commercial jobs are typically priced by the square foot or by the building. Commercial jobs often require more specialized equipment and training, so they may be more expensive than residential jobs.
4. Complexity: Commercial work can be more complex and time-consuming than residential work due to the size and scope of the projects. It may require more equipment and manpower to complete the job, which can increase the costs.
5. Contractual agreements: Commercial work often involves signing a contractual agreement with the property owner or manager to provide ongoing services, while residential work is usually a one-time service with no contractual agreement.

When choosing between residential and commercial work, it’s important to consider your business goals, resources, and capabilities. Each type of work has its own advantages and disadvantages, so it’s important to weigh these factors carefully before making a decision.

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1. Build relationships: Establish good relationships with your customers by providing excellent service, being reliable, and communicating clearly. Building a strong relationship with customers can help to ensure they are happy with your service and may be more likely to sign up for recurring contracts.
2. Offer discounts: Consider offering discounts for recurring services, which can be an incentive for customers to sign up for ongoing cleaning services.
3. Schedule ahead: When you complete a job, make sure to discuss scheduling with the customer and set up a regular cleaning schedule that works for them.
4. Provide reminders: Send out email or text message reminders to customers a few days before their scheduled cleaning to confirm the appointment and ensure they are aware of the upcoming service.
5. Follow up: After completing a job, follow up with the customer to ensure they are satisfied with the service and inquire if they would like to schedule regular cleanings.
6. Provide excellent service: Providing top-quality service on each visit can help to ensure customer satisfaction and encourage them to sign up for ongoing services.

Remember, building a loyal customer base takes time and effort, but by providing top-quality service and focusing on customer relationships, you can increase your chances of securing recurring contracts.

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1. Be professional: Approach each conversation in a professional manner, using clear and concise language. Make sure to introduce yourself and your company, and explain your services in a way that’s easy for the customer to understand.
2. Listen to their needs: Take the time to listen to the customer’s needs and concerns, and address them accordingly. If they have any specific requests or areas of concern, make sure to address those before the job begins.
3. Explain the process: Give the customer an overview of the cleaning process and what they can expect from start to finish. This will help them understand what’s involved and make them feel more comfortable with the process.
4. Provide a detailed estimate: Once you’ve assessed the job, provide the customer with a detailed estimate that outlines the scope of work, pricing, and any other relevant information.
5. Follow up: After the job is complete, follow up with the customer to ensure they are satisfied with the work. This is also a good time to ask for feedback or a review.
6. Be respectful: Always be respectful and courteous to the customer, even if they have concerns or complaints. Take the time to address their concerns and find a solution that works for both parties.

By following these tips, you can effectively communicate with customers about your exterior cleaning services and ensure a positive experience for both parties.

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1. Know your costs: Before setting a price, it is important to know the cost of the materials and labor required for each job. This can include the cost of cleaning chemicals, equipment maintenance, and labor hours.
2. Research your market: Research your local market and find out what other exterior cleaning companies are charging for similar services. This will give you an idea of the pricing trends in your area.
3. Determine your profit margin: Determine the amount of profit you want to make on each job. This will depend on the size of your company and your business goals.
4. Consider your value proposition: Consider the value you are providing to your customers. If you offer exceptional customer service or use high-quality equipment, you may be able to charge a premium price.
5. Adjust your pricing over time: As your business grows and evolves, you may need to adjust your pricing to remain competitive and profitable.

Remember that pricing is an ongoing process, and it is important to regularly evaluate and adjust your prices to ensure that you are providing a fair value to your customers while also making a profit for your business

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1. Gather information: Gather as much information as possible about the project. This includes the type of service required, the size of the area to be serviced, the condition of the area, and any other specific requirements.
2. Assess the time and materials required: Based on the information you have gathered, estimate the time and materials required to complete the job. This includes the cost of labor, equipment, materials, and any other costs associated with the project.
3. Calculate the cost: Once you have estimated the time and materials required, calculate the total cost of the project. This should include your profit margin, as well as any other fees or expenses that may be required.
4. Provide a detailed estimate: Provide your customer with a detailed estimate that outlines the scope of the project, the time and materials required, and the total cost. Make sure to include any terms and conditions, as well as any warranties or guarantees that you offer.
5. Revise the estimate if necessary: If any changes are made to the project, be sure to revise the estimate accordingly and provide the customer with an updated estimate.

It is important to remember that accurate estimating is essential to the success of your business. By providing your customers with a detailed and accurate estimate, you can build trust and credibility, and ensure that your projects are completed on time and within budget.

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